Many searches on Google have been conducted in the past 12 months regarding what needs to be done when a loved one passes away. It is not uncommon for people to experience shock when someone close to them passes away. You may also be thrown into a state of panic if you are responsible for arranging the funeral and administration.


When someone passes away and funeral arrangements have to be made, it can be a challenging task, especially if you are grieving. We have compiled some tips to help you navigate the process from the moment of passing through to the following day.


Steps to Take When a Person Dies at Home

If someone passes away at home without any suspicious circumstances, you should call an emergency room, such as ER24 or Netcare 911, for assistance. As well as confirming whether or not the death was caused by natural causes, they will assist you in transporting the deceased to the mortuary. The death notice must be signed by a medical professional who certifies the cause of death.


The body must be identified by either an immediate family member or a close friend. A computer picture can be used at some mortuaries instead of seeing the body in person, which can reduce further emotional distress.


As soon as the funeral home receives the body, they will begin the arrangements for the funeral and will also advise you on what to do. You can now inform friends, family, and colleagues of the death.


A Notification of Death (DHA 1663) will be issued either by the doctor or the police. You will need to send this form, along with other forms and copies of the deceased’s ID, to the Department of Home Affairs. When the death is registered, a DHA5 Death Certificate will be issued. Make sure you obtain several copies of this certificate, as you will need them for several administrative procedures. 


You might also want to obtain an unabridged copy of the death certificate. If you need assistance with this process, Doc Assist can help. Please do not hesitate to contact our team for more information.


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