The Department of Home Affairs is the only institution in the country that issues and maintains public records such as birth certificates, death certificates and marriage certificates. However, physical records cannot be accessed by the public for research purposes. To request information, a written request must be made to the Department of Home Affairs with exact information about the event.
While the DHA claims to have an SMS tracking&tracing system to check death, birth and marriage statuses, these services don’t seem to work at all, leaving you to either go to the nearest DHA branch or get help from a document agent like Doc Assist.
In theory, it might sound like a great idea to make your way to the Department of Home Affairs in your town. However, you’ll soon realise that the queues are extremely long and don’t seem to get any shorter. You will have to put in a day’s leave when you apply, as well as the day you collect your documents. More often than not, there’s a form you’re supposed to have that you don’t, and they send you home without making an application.
To say a trip to the DHA is frustrating is an understatement. Of course, it’s cheaper to apply yourself, but do you have the mental energy to go through the motions? Most people don’t have the time or energy for this process and end up paying more for an agent. Be careful though, some agents take advantage of your desperate situation and charge way more than they should.
Doc Assist is a reputable document agent that will only charge you for the work we do. We aim to make applying for legal documents from the DHA as smooth and painless as possible for our clients. Our processing times are much quicker than if you were to go directly through the DHA, so you can count on getting your documents in weeks, not months or years.
For those living abroad that need death records in South Africa, it is physically impossible to visit the Department of Home Affairs. The team at Doc Assist can help. You simply supply us with the details – ID number, details of the death – and we’ll do the rest. If you need your document to be apostilled or legalised, we can do that too. Once the document is ready, we’ll send it to your doorstep via DHL.
No need to expose yourself to the frustration of working with DHA. Let Doc Assist help you get what you need the fast and easy way. For more information, get in touch with the team today.