Is Full Online Application Available Yet?
With so many services moving online, it’s natural for South Africans to ask if a death certificate can now be applied for digitally. As of 2025, the answer is partly yes, partly no. You can begin the process online using the eHomeAffairs portal, but you cannot complete the entire application without an in-person step. Because the death certificate is such a critical document, Home Affairs still requires physical verification before issuing it.
What Can Be Done Through eHomeAffairs?
The eHomeAffairs portal is designed to save time. Applicants can capture personal details, schedule appointments, and in some cases pay fees online. This system reduces the time spent in queues, because your information has already been recorded before you arrive. While this makes the process easier, it is not a replacement for visiting Home Affairs. Applicants still need to hand in documents and collect the death certificate in person.
Why Isn’t the Process Fully Online?
A death certificate is used in legal, financial, and family matters, which makes it vulnerable to fraud if not carefully controlled. Home Affairs insists on verifying original documents such as IDs, notification of death forms, and medical records. Officials must also confirm signatures and stamps from doctors or funeral homes. Until South Africa develops a secure way to authenticate these records digitally, full online application is not possible.
What Documents Must You Bring?
Even if you start the process online, you still need to carry key documents to the branch. These include the deceased’s ID, the BI-1663 notification of death form signed by a medical practitioner, and your own ID if you are the applicant. If the deceased was married, a marriage certificate may also be requested to verify details. Having originals and certified copies ready helps avoid repeat visits.
How Long Does It Take After Submission?
Timelines vary depending on where you apply. Some urban offices issue the death certificate within a few days, while others may take weeks. Rural offices may face delays if documents need to be sent to central archives. Using eHomeAffairs to pre-book and pre-capture details can cut hours off your waiting time, but preparation remains the most important factor. Always keep your receipt and reference number safe, as this is what allows you to follow up.
Are Online Services Safe in South Africa?
Yes—if you use the official eHomeAffairs platform. The government’s system is encrypted and designed to protect personal information. However, many South Africans fall prey to fake websites promising “instant certificates” for high fees. These sites are scams and should be avoided. Always double-check the web address and never share personal information with unauthorised platforms.
Let Doc Assist Simplify the Online and Offline Steps
If you want peace of mind, Doc Assist can guide you through the entire process. We help you prepare documents, ensure nothing is missing, and follow up with Home Affairs until your death certificate is ready. With Doc Assist, you avoid unnecessary delays and the stress of navigating the system alone. Contact Doc Assist today—because securing a death certificate should be simple, even during difficult times.