Waiting on a Passport? Here’s What to Expect
If you’re planning a trip or need a passport fast, the big question is: How long does it actually take? South Africans know that timelines at Home Affairs can vary — but understanding the process (and your options) can save you stress and delays. Just like applying for a birth certificate, knowing what’s involved upfront makes a big difference.
What’s the Average Passport Processing Time?
The Department of Home Affairs aims to process standard adult passports within 10–15 working days. However, actual delivery can depend on your location, whether you’re applying during peak periods, and how smoothly your documents are submitted. Submitting everything correctly the first time (just like when applying for a birth certificate) can speed things up significantly.
How to Apply for a Passport Online in South Africa
Home Affairs now offers an online system through eHomeAffairs. Here’s how it works:
- Create an account
- Complete your application
- Pay online
- Book a biometric appointment at a Home Affairs branch or selected bank
- Collect your passport when notified
It’s quick, simple, and avoids long queues — especially if you use one of the bank branches partnered with Home Affairs.
Does Where You Apply Affect How Long It Takes?
Absolutely. Larger cities with higher volumes may see delays, while smaller towns might process applications faster. Bank branches offering smart ID and passport services often deliver faster turnaround times than traditional Home Affairs offices. Whether it’s a passport or a birth certificate, location matters more than you think.
What If You Need Your Passport Urgently?
There’s no official “express” service in South Africa, but there are a few workarounds:
- Apply well in advance of your travel dates
- Follow up at your Home Affairs or bank branch
- Make sure all supporting documents (like your birth certificate or proof of travel) are submitted correctly
- Use Doc Assist to avoid errors or back-and-forth delays
Mistakes or missing documents are the biggest reason for hold-ups — and they’re 100% avoidable with the right help.
How Will I Know When My Passport Is Ready?
You’ll receive an SMS once your passport is available for collection. Make sure your contact details are correct on your application, and check your phone regularly. Most passports are ready within two to three weeks — but keep an eye out and follow up if needed.
Don’t Let the Process Hold You Back – Doc Assist Can Help
Whether it’s your first passport, a child’s travel document, or a renewal, Doc Assist is here to guide you. We make sure your application is accurate, your birth certificate is ready, and your submission is on time — so you can focus on your journey, not the paperwork. Need help getting started? Chat with Doc Assist today — and take the first step toward your next adventure.